Unique X logo
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PROJECT SUMMARY

Unique X is the only company in the world servicing the cinema channel that deals equally with distribution, exhibition and cinema advertising agencies.

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MY ROLE

UX/UI Designer

DURATION

12 Months

GOALS

To solidify Unique X as the market leader, the most experienced e-delivery and complete solution in the cinema software industry.

POWERING GLOBAL CINEMA

The map of international reach of Unique X's Cinema Software Solutions of content services (orange), SaaS (blue) and combination of both (checkered).

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EXPLORATION AND DISCOVERY

Research on Unique X rich history and accomplishments, the competitors, clients and to understand what makes Unique X, unique.

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THE PROBLEM

Despite Unique X rich technological history and market leading position, its presence and branding in the industry is weak.

QUANTITATIVE SURVEY

100 clients and partners in 80 countries

Sample questions

Do you prefer to get your services from one vendor or would you prefer to go with the best deal depending on your need?
How important is the user experience for you to use the application?
Is your decision based on the short-term or long term needs of the business?
Will you use a software that is cheap but has poor support?
Is it important for you to try using the service before committing?
How is Unique X software help you run your business better?

FINDINGS

62%
says that a free trial is important to evaluate the application
100%
says that 24/7 support is business critical in operation
42%
didn’t mind singing for a longer contract than 5 years
85%
says look and feel are as important as ease of use

IDEATION

Sketches

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Wireframes

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Sitemap

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QUALITATIVE SURVEY

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Main Areas of Interest
  • Which kind of design proposition that resonates most?
  • Which kind of messaging and design best speak to people?
  • Do user understand the offerings?
  • How well do others navigate the site?
Who do we spoke to
  • 3 exhibitor clients
  • 3 distributor clients
  • 2 technology partners
Our Methods
  • Interviewed to uncover needs
  • Tested 3 different proposition designs
  • Tested the usability of navigating the site

DESIGN PROPOSITIONS

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DESIGN 1

Data tech

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“Too technical, and too cold. Need a bit of human touch”.

“Like the real-time data feed off every cinema in the system”.

DESIGN 2

Film fanatics

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“I like the in-formal feel to it. Especially with the Bat Man mask as a prop."

“Looks more like film studio/production than software company”.

DESIGN 3

Powering global cinema

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“Love it. Showing people enjoying a cinematic experience”.

“Like the bold statement of powering global cinema, which we actually do...”.

USABILITY RESULTS

Homepage

Critical Issue

User wants to see range of services and list of applications upfront

Minor Issue

User wanted to see cost of services and applications

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USABILITY RESULTS

Product page

Critical Issue

User wants to see contact number or email of technical support

Minor Issue

User wanted to see a video or animation of application walkthrough

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USABILITY RESULTS

About us

Critical Issue

User wants to see current clients, partners logos and testimonials

Minor Issue

User wanted to see executive team experience and profile

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USABILITY RESULTS

Contact us

Critical Issue

User wants to see a phone number for technical support

Minor Issue

Global addresses for that caters for each region

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WHAT MATTERS TO DISTRIBUTORS AND EXHIBITORS

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TARGET AUDIENCE

Unique X is active in participating in trade and business conferences globally. The website will give an essential online presence to attract and sell the services to potential clients and partners from anywhere in the world.

Small and Independent distributors and exhibitors, that value efficiency and automation to help them run their business better.

Unique X also wants to position itself as an attractive place to work for people who are passionate about technology and cinema industry.

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THE BEST-IN-CLASS CINEMA SOFTWARES

All the cinema software is designed and built from 20 years of experience working closely with the biggest names in advertising, theatrical distributors, and cinema owners globally.

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APPLICATIONS

A sophisticated, centralized trailer scheduling system that automates your trailering process via a user-friendly, cloud-based system.

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RosettaBridge Theater Management System is the cinema’s operational hub – integrating with POS for schedule, creating Show PlayList from templates to build shows, allowing pre-show integration with advertising or trailer provider while managing both hardware and automation.

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RosettaNet is the first full Cinema Network Management System that allows programming, monitoring and support of an entire digital cinema estate from a single point, allowing network-wide show conformity and control, driving down operational costs.

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With content streamed over a robust IP network, RosettaLive removes your reliance on the installation and upkeep of a satellite network while being nimble enough to require zero maintenace.

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MovieTransit has been designed to deliver the very best service for both major movie studios as well as independent distributors, providing powerful and innovative functionality to maximise a release. It is the most reliable, secure and flexible DCP delivery platform.

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OUTCOME

1
page one SERP on almost all targeted keywords
96%
increased of Electronic delivery vs just 45% Hard Drive
20
years of experince building the best cinema softwares
24/7
always on, always present cost effective marketing
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The new website gives Unique X a distinctive online presence that sets it apart from the rest of the industry players. Each applications page works as its landing page with all the relevant information about the offerings and services. The new brand identity with one key colour for one application is consistent in all design communications. It shows the X factor of the company, on how they know the cinema industry like no other.

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